Customer Service Assistant - Bali, Indonesia

Join Remax International, Inc. as a Customer Service Assistant in the vibrant heart of Bali! We are seeking passionate and customer-focused professionals to become part of our dynamic Customer Service Unit. This is a unique opportunity to work in a fast-paced environment where your skills and dedication will make a real difference. Based in Canggu, you'll be at the center of Bali's bustling real estate scene, surrounded by stunning landscapes and a welcoming community.

As a Customer Service Assistant, you'll be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You'll handle inquiries, manage appointments, and provide exceptional service that leaves a lasting impression. This role is perfect for someone who thrives in a customer-centric environment and is eager to grow within a supportive and innovative team.

Remax International, Inc. is a leading real estate company with a strong presence in Bali. We pride ourselves on our commitment to excellence and our dedication to our clients. By joining us, you'll have the chance to develop your skills in a supportive environment, while contributing to our mission of helping clients find their dream homes.

📋 Tanggung Jawab Pekerjaan

• Handle incoming calls, emails, and in-person inquiries from clients with professionalism and efficiency.
• Manage and schedule appointments for real estate agents and clients.
• Assist in the processing of property listings and client inquiries using our in-house CRM system.
• Provide exceptional customer service, ensuring clients feel valued and heard.
• Maintain accurate and up-to-date records of client interactions and property details.
• Collaborate with the marketing team to promote our services and events.
• Assist in the organization of open houses and property viewings.
• Stay informed about local real estate trends and market conditions.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• Strong organizational and time management skills.
• Familiarity with CRM software, such as Salesforce or HubSpot.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in English (both spoken and written).
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus.
• Previous experience in the real estate industry is a plus.

🛠️ Keahlian

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